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OCR: Category Severity Description Leve Specification 3 Vital problem; program is unusable compliance 2 Major problem; fails to meet major requirement 1 Minor problem 0 Cosmetic problem Crash level 3 System crashes and data corruption is likely 2 System crashes, but data corruption is unlikely 1 System continues after error/warning message System continues normally Availability 3 No work-around of a work- 2 Work-around is difficult/tedious/error-prone around 1 Work-around is simple 0 Work-around is unnecessary Figure 1: Three ways a problem report might be ranked by severity. By combining such factors in a weighted average, resources for solving the problems can be allocated efficiently